Selected Work

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How can we better support our services representatives?

Design sprint usability test

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How do people feel about retirement planning and saving?

Literature review

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Do users perceive a performance delay?

Standardized questionnaire

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How can we empirically validate our personas?

Latent class analysis

Detailed work samples

Literature Review

Literature review

Standardized Questionnaire

Standardized questionnaire

Latent class analysis

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